Rules for Good Deliveries
- Sep 30, 2018
- 1 min read
Communication is key, it’s important to keep your customers in the loop at all times, this builds up a good rapport between supplier and customer and can make the difference between you getting work or someone else !
Time keeping, it’s much better to be half an hour early than 5 minutes late, give your customer a call to let them know you’ve arrived early for a pickup, this shows you’re on the ball and punctual. Going to be late ? Give your customer a call so they can take relevant action before it becomes a problem.
Being well dressed and presentable gives a good impression
Manners go a long way, it’s important to respect your customers, sometimes their requests may change at short notice.
“You can’t reach a goal you haven’t set” remind yourself what you’re aiming for.
Things take longer than planned, don’t be too optimistic and think it’s going to be an easy ride, the best results require hard work and persistence!
People buy from people, get to know your customers and let them get to know you. You can compete with anyone by being approachable and personable.